Terms and Conditions
Last Updated: 22/03/2025
Welcome to Woodle AI (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access and use of our website and extension. By using our services, you agree to these Terms. If you do not agree, please do not use our services.
1. Use of Our Services
You must be at least 18 years old (or have parental consent) to use our services.
You are responsible for maintaining the confidentiality of your account credentials.
You agree not to misuse our services, including attempting to hack, modify, or disrupt them.
2. Subscription & Payment
Access to premium features requires a paid subscription.
Payments are securely processed through third-party providers (e.g., Stripe, PayPal). We do not store payment details.
Your subscription renews automatically unless canceled before the renewal date.
Refunds are subject to our Refund Policy.
3. Refund Policy
We offer refunds only under the following conditions:
- First-Time Purchases: If you request a refund within 7 days of your first purchase, you may be eligible for a full refund depending on several factors like usage.
- Billing Errors: If you were charged incorrectly due to a system error, we will issue a full refund upon verification.
- Service Downtime: If our services experience prolonged technical failures (excluding scheduled maintenance), you may request a partial refund or credit.
Refunds are not provided for:
- Forgetting to cancel your subscription before renewal.
- Changing your mind after using the service.
- AI-generated content that does not meet personal expectations.
- Accounts suspended due to Terms and Conditions violations.
To request a refund, contact woodle.assistant@gmail.com with your account email, proof of purchase, and reason for the request. Refunds are processed within 5-10 business days via the original payment method.
4 AI-Generated Content
Woodle AI uses AI models via third-party APIs to generate answers for quizzes.
AI-generated content is provided as is, and we do not guarantee accuracy, correctness, or appropriateness.
You agree that we are not responsible for any decisions made based on AI-generated content.
5. User Data & Privacy
We collect and process user data as outlined in our Privacy Policy.
By using our services, you agree that your input data may be sent to third-party AI providers.
We do not sell your data to third parties.
6. Restrictions on Use
You must not:
- Use our services for illegal, harmful, or unethical activities.
- Attempt to reverse-engineer, copy, or redistribute our extension or its content.
- Share your account with others or use someone else’s account.
7. Limitation of Liability
We provide our services on an "as is" and "as available" basis.
We are not liable for any direct, indirect, or incidental damages arising from your use of our services.
We are not responsible for third-party AI responses or any actions taken based on them.
8. Modifications & Termination
We may update these Terms at any time. Continued use after changes means you accept the revised Terms.
We reserve the right to suspend or terminate your account if you violate these Terms.
9. Governing Law
These Terms are governed by the laws of Austria. Any disputes shall be resolved in the courts of Austria.
10. Contact Us
If you have any questions about these Terms, you can contact us at woodle.assistant@gmail.com.